Warranty & Repairs

As part of our dedication to provide the best customer service, we offer a 6 month warranty period for any manufacturing faults. Any manufacturing faults will be repaired at no cost within 6 months of purchase. Proof of purchase will be required. 

Please note that manufacturing faults do not include: 

  • Any accidental or non-accidental damage (including stones coming loose or falling out as a result);
  • Broken chains
  • Chipped, cracked or broken gemstones;
  • General wear and tear including rings that have bent out of shape or oxidised. 

Items that fall outside our 6 month guarantee period will incur a repair or replacement fee.